TERMS OF SERVICE

BY USING OUR SITE, YOU ARE AGREEING TO THESE TERMS. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.

Thank you for visiting Pikeproducts.com. This site is owned and operated by Pike Products, Inc. “You” or “Your” means and refers to you as a participant in or as a user of the Pike Products website Pikeproducts.com. “We” or “Our” or “Us” refers to Pike Products, Inc. and Our site Pikeproducts.com
By accessing and using this site and/or the services provided through this site, you agree to these Terms of Services (the “Terms of Service”). If you do not agree, you may not use this site or the services provided through this site.

USE OF THE SITE AND ACCEPTANCE OF TERMS.

Please carefully review the Terms of Service of this site and the terms of our Privacy Policy located at https://www.pikeproducts.com/privacy-policy.htm before using this site, or any goods or services related to our site. These Terms of Service contain important information regarding Your legal rights, remedies and obligations. They include various limitation and exclusions. By using this site, You agree to be bound by, and acknowledge Your acceptance of these Terms of Service.

If You do not agree to these Terms or Use, or if You do not agree with our Privacy Policy, please do not use the site or any services offered through the site. By accessing, browsing, submitting information to, downloading forms or catalogs, accessing materials and information, ordering products or otherwise using the site, You acknowledge and agree to be bound to these Terms of Service. Pike Products does not knowingly collect information from minors. Minors should only use this site under the supervision of an adult.

From time to time, We may update these Terms of Service. For significant changes, We will notify You by posting a prominent notice on our site indicating at the bottom of the Terms of Service when it was most recently updated. As such, We encourage You to please check the Terms of Service periodically for material changes. You agree to be bound by all the provisions of these Terms of Service that are displayed on the site on the date You use the site. Your continued use of the site, indicates Your acceptance of all of the provisions of these Terms of Service that are displayed on the site on the date of such use.

ABOUT PIKE PRODUCTS

Nearly 90% of our business comes from repeat customers & referrals.

In 1986, textile artist Brenda Mulberry combined her passion for space exploration and fashion with her enterprising spirit. The result was Pike Products/Space Shirts®, a screen printing and embroidery manufacturing plant with a retail store in Merritt Island, Florida. While husband Gerry Mulberry was working on the space shuttle program itself, Brenda began serving up space-themed tee shirts, apparel and paraphernalia to space enthusiasts at home and abroad. Located just three miles from the Kennedy Space Center, the lucky business leaders were thrilled to witness every Space Shuttle launch and to own a building close enough to rock with each Space Shuttle lift off. (We are grateful every day!) Although the Shuttle program is history, our team still is privileged to watch rockets soar overhead with cargo headed for the International Space Station. We feel the excitement of every space mission—especially the practice runs for landing on Mars in 2025! We love every mission!

The thrill continues with occasional visits and purchases by real space travelers — the astronauts themselves. So cool! We love earth travelers, too! We celebrate every order—no matter how small—from our online customers and the visitors We meet in our retail store in Merritt Island. Our business is only possible because of you. Operating at the heart of Florida's space industry for more than 33 years, Space Shirts has printed millions of shirts for thousands of customers across the globe. Our small dedicated team of artists, screen printers, embroiderers, customer service, retail, merchandising and fulfillment experts shares our passion for space exploration, space science, and the future of humanity. Our team's passion shines through as they produce the best possible quality in each of our garments and prints so You can enjoy stellar space stuff.

Since 1984, Space Shirts has been promoting the Space Program in a positive light. Located just south of the Kennedy Space Center, We were close enough to watch the launch of Space Shuttles Atlantis, Discovery and Endeavour, Atlas Rockets, Falcon Rockets, and more. We believe space exploration is essential to the future of our planet. We support the dreams of the courageous men and women who have made it their life's work to explore the universe in hopes of making life here on earth even more wonderful. We want You to have products that show others how You feel about America's involvement in the space program, too—by wearing Your own Space Shirt. We invite You to peruse our space catalog and connect with a universe of Space souvenirs, Space Shirts, and space-related promotional products right here.

Whether celebrating shuttle and rocket launches or creating unique commemorative space art, We help people across the globe recall special moments in space history. We also help fellow business owners promote their own companies and mission-critical initiatives.

Space Shirts combines emerging technology with reliable standards to bring the best possible service to our customers. We are proud that our business is built on a foundation of strength through satisfied customers and equally satisfied staff.

WE GIVE YOU THE SPACE YOU NEED

We've made lots of space for you! We love creating unique Space Shirts and sourcing the coolest space paraphernalia! We also love showing You how to use the space on Your shirt to grow Your brand.

Increase visibility! Attract more customers to Your business with screen printed T-shirts and customized embroidered apparel. Also, share the right message or promotional gifts at the right time. We'll show You how. It's affordable. Just ask Us how to do it.

WE HELP YOU CUSTOMIZE WITH LOGOS AND GRAPHIC DESIGN

Did You know that prospects and customers keep many promotional items on hand for a long time? Stay top of mind. Add Your logo, photo, custom art or message to screen printed tee shirts, pens, bags, hats, stickers and more.

SATISFACTION GUARANTEE

To ensure Your satisfaction, We adhere to our mission of delivering stellar service. We start by offering products that We have personally selected for their quality and aesthetic appeal. Then, We educate our customer service team in protocols to help ensure that our customers are satisfied with our service, product options, and return policies.

We hope You are happy with Your product purchases and with our commitment to stellar customer service! Should You have any problem, please contact our customer support department or call Us at 1-800-451-7453. Our team will work with You to resolve any problem or concern. We also guarantee that We will ship Your order within 24 hours of project completion. If You need a specific "in-hands" date, please contact our customer service team in advance so We may verify that We can accommodate Your needs.

REFUND POLICY

With the exception of custom orders, all unused merchandise may be returned in its original condition and packaging for a full refund, less shipping charges. Customized products, as well as items with custom embroidery and silk screening orders, may be returned only in the case of manufacturer's defects. Should You have a problem with a custom order, please contact our customer service department for a return authorization. Authorization is granted on a case-by-case basis.

SHIPPING POLICY

We appreciate Your business and endeavors to fill and ship orders as quickly as possible, sometimes even the same business day! Order processing can take up to 7 business days depending on product availability, scheduling, and seasonal impact. Please plan ahead whenever possible and alert Us anytime You have an urgent need!

We strive for 100% Customer Satisfaction. If You are not completely satisfied with Your products or our service, please contact Us immediately.

Any design You submit must be one that You created yourself or have the legal right to use. You may not use material owned by others without their permission.

Need assistance? Our customer service team would be pleased to help You find the product You need and provide You with a price quote.

Ask Us about customizable apparel, promotional products, or space merchandise.
For more information, please email, call or visit Us at our Merritt Island location soon.

Email: Sales@SpaceShirts.com or please contact our Customer Service Department at: CSR@SpaceShirts.com

Phone: 321-453-7453

Toll free: 800-451-7453

Address: 6116 North Courtenay Parkway, Merritt Island, FL 32953

Let Us know Your needs. We're here to help!

ACCOUNT REGISTRATION

To use certain of the services, You may wish to register with Pike Products by creating an individual user account and obtaining a password. You are solely responsible for maintaining the confidentiality of Your account and password and for all activities and liabilities associated with Your account and password. If You become aware of any unauthorized use of Your account or password, You should immediately notify Pike Products of such unauthorized use. You may not transfer Your account to any other person or entity. You are not required to register or create an account with Pike Products. Voluntary creation of an account with Pike Products will allow You to save certain information, for Your convenience, for future use of the site.

RESTRICTIONS ON USE

You acknowledge that this site, the services, any underlying technology used in connection with this site and/or the services, and all software, material, information, graphics, animations, audio, video, photos, and other data (the “Content”) available on this site or through the services provided by Pike Products, its licensors or approved third-party providers are the copyrighted works of such third parties. Except as may otherwise be specifically provided in these Terms of Service You may not use, copy, distribute, republish, upload, post or transmit any Content without the prior written consent of Pike Products. Modification of the Content for any purpose may violate Pike Products’ or its licensor’s intellectual property rights. The Content on this site is provided for lawful purposes only.

SUBMISSIONS

All personally identifiable information, content, designs, ideas, graphics, or other information that You upload or otherwise make available through this site or the Services (together, the “Submissions”), is and remains Your property. Pike Products’ obligations to protect any personally identifiable information are detailed in Pike Products’ Privacy Policy. By uploading, posting or otherwise making available any Submissions, You automatically grant and/or warrant that as the owner of such Submissions You have granted Pike Products, a perpetual, royalty-free, fully-paid up, non-exclusive right and license to use, reproduce, modify, publish, distribute, perform, display, store, disclose consistent with the terms of the Privacy Policy, and transmit the Submissions through the site and/or the services, for any and all commercial and non-commercial purposes. You acknowledge that You are responsible for all Submissions that You submit, and you, not Pike Products have full responsibility for the Submissions, including its legality, reliability, appropriateness, originality, and/or copyright.

Any Submission posted to the site will be deemed NOT CONFIDENTIAL. By posting a Submission You warrant and represent that You own or otherwise control all of the rights to Your Submission as described in these Terms of Service including, without limitation, all the rights necessary for You to provide, post, upload, input or submit Your Submissions.

In addition to the warranty and representation set forth above, by posting a Submission, You warrant and represent that: (a) You are the copyright owner of Your submission or You have the permission of the copyright owner; and (b) You have the rights necessary to grant the licenses and sublicenses described in these Terms of Service.

You acknowledge that Pike Products is not responsible for the accuracy of any Submissions. All Submissions, whether publicly posted or privately transmitted, are the sole responsibility of the persons from whom such Submissions originated. This means that you, and not Pike Products, are entirely responsible for all Submissions that You post to the site.

SECURITY MEASURES

Pike Products has taken reasonable steps and has employed industry-standard practices and technology to ensure the integrity and confidentiality of personally identifiable information; but because even the most secure computer system can be violated, Pike Products cannot guarantee absolute security.

IMPORTANT: Please keep in mind that whenever You voluntarily disclose information about yourself in the public domain, it is likely to be collected and used by third parties. These third parties may use Your information to contact You or for unauthorized purposes. Also, please remember that no one can guarantee the absolute security of information transmitted electronically.

OBLIGATIONS OF SITE VISITORS

You agree not to do any of the following while visiting or using the site or any services provided by or through the site:

restrict or inhibit any other user from using and enjoying the site or the services;
impersonate any person or entity or falsely state or otherwise misrepresent Your professional or other affiliation with any person or entity or indicate that You are an employee or representative of Pike Products;
post or transmit unlawful, offensive, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including, without limitation, any images or other material depicting nudity;
post or transmit comments containing harassing or offensive language or engage in disruptive activities online;
post or transmit any information or software which contains a virus, Trojan horse, worm or other harmful component;
post or transmit any unsolicited advertising, promotional materials, “junk mail," “spam,” “chain letters” or any other form of solicitation on the site or through the site or the services;
post, upload or transmit any material that is fraudulent or violates or infringes the rights of others, including material that violates privacy or publicity rights, or infringes copyright, trademark or other intellectual property and/or proprietary rights;
post or transmit material that encourages or provides instructional information about illegal activities, in particular hacking, cracking or distribution of counterfeit software;
solicit other users to join or contribute money to any online service or other organization, advocate or attempt to get users to join in illegal schemes or plan or participate in scams involving other users;
violate any applicable law or regulation, including without limitation any local, state, provincial, national or international law, any export control laws, or any regulations promulgated by any state or federal authority;
access or use password protected, secure or non-public areas of the site or the services without authorization;
frame, repackage, or otherwise redistribute any portion of the site or the services; or
use the site or any services to collect personally identifying information about users of the site or the Services, or conduct any activity in violation of the Pike Products Privacy Policy.

Pike Products may terminate Your access to the site and/or the services at any time for any reason or no reason, including, but not limited to, as a result of Your violation or threatened violation of any of the obligations described above, in Pike Products’ sole and absolute discretion. Pike Products will not be liable to You or any third party as a result of such termination. The terms and conditions provided in these Terms of Service will survive any such termination.

THIRD PARTY WEBSITES AND DOWNLOADABLE MATERIALS

This site may contain downloadable materials and links to external sites. Pike Products is not responsible for, and has no control over, the content of any such third party owned downloadable materials or external sites. You understand that Pike Products cannot and does not guarantee or warrant that files or software of any kind, from any source, that are available for downloading through this site or the Services or through third party websites linked to this site, will be free of infection, viruses, worms, Trojan horses or other code or defects that contain or incorporate contaminating or destructive properties. Links to other websites do not imply an endorsement of the materials, products, content, or ideas displayed on, or disseminated at or through those websites, nor does the existence of a link to another of Pike Products’ other sites imply that the organization or person publishing at that website endorses any of the materials or ideas at this site. Pike Products reserves the right to disable links from third-party websites to any of Pike Products’ sites at any time without prior notice.

PRIVACY POLICY

Our policies concerning the use of Your personal information are set forth in our Privacy Policy available at: https://www.pikeproducts.com/privacy-policy.htm (“Privacy Policy”). The terms of the Privacy Policy are incorporated herein by this reference. Please carefully review the information contained in the Privacy Policy. By using this site, the services and/or the materials or Content provided through this site or the services, You agree to waive and release Pike Products from any claim or liability in connection with the collection, use, or disclosure of information that is consistent with the terms of the Privacy Policy.

INDEMNIFICATION

You agree to indemnify and hold Pike Products, and its affiliates, officers, agents, partners, and employees, harmless from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of any content You submit, post to, email, or otherwise transmit through this site and/or services, including claims of infringement by third parties, Your use of this site and/or the Services, Your connection to this site or the Services, or Your breach of these Terms of Service or any applicable terms and conditions of sale.

TERMINATION

You may discontinue Your participation in and access to the services at any time. You acknowledge and agree that Pike Products may terminate or block Your use of all or part of this site and/or the services, without prior notice and for any reason or no reason at all. You agree that upon termination or discontinuance for any reason, Pike Products may delete all information related to You on the services and may bar Your access to the site and/or Your use of the Services.

PAYMENT TERMS

With respect to any products, materials or services ordered or purchased from Pike Products by phone, mail or email, or through the site, the terms of payment for such products or services are within Pike Products’ sole discretion. Such sales will be governed by the terms and conditions of sale, provided to You at the time of purchase. Unless otherwise agreed to by Pike Products, payment is due at the time of purchase.

EQUAL OPPORTUNITY CLAUSE

Pursuant to Presidential Executive Order 11246, as amended by Presidential Executive Order 11375, the Vietnam Era Veterans’ Readjustment Act of 1974 and the Rehabilitation Act of 1973 as amended, Pike Products does not, and purchaser shall not engage in any discriminatory practices based on race, color, religion, national origin, or physical or mental handicap. To the degree they are applicable, the following provisions are incorporated herein by reference and are binding upon Pike Products and purchaser as if set forth fully at length herein: 41 CFR 60-1.4; 41 CFR 60-250.4 and 41 CFR 60-741.4.

INTELLECTUAL PROPERTY

The site and relevant content of the site, including all content and materials sold through the site, are protected by copyright, trademark and other laws of the United States. Pike Products, and its licensors, exclusively own all right, title and interest in and to the site and content and any materials that may be available or downloaded such as data, articles or other information, including all associated intellectual property rights. All trademarks, service marks, and logos referenced or appearing on the site are the property of Pike Products or their respective owners. The sites’ content, including but not limited to, all designs, photographs, graphics, videos and other imagery, may not be used, copied, downloaded, republished, reproduced, adapted, modified, distributed, licensed, sold, transferred, transmitted, streamed, broadcasted or otherwise exploited without Pike Products’ prior express written permission. Pike Products’ names, trademarks, service marks, and logos that appear on the site may not be used in any manner or for any purpose without Pike Products’ prior express written permission.

COPYRIGHT NOTICE

COPYRIGHT ACT AGENT

We respect the intellectual property rights of others, and require that the people who use this site and/or the services do the same. If You believe that Your work appears on this site or the services and has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent named below:

Your address, telephone number, and email address;
A description of the copyrighted work that You claim has been infringed;
A description of where the alleged infringing material is located;
A statement by You that You have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
A statement by you, made under penalty of perjury, that the above information contained in Your notice is accurate and that You are the copyright owner or are authorized to act on the copyright owner's behalf.

TRADEMARK INFORMATION

All trademarks used on this site or the services, including, but not limited to trademarks used on this site or the services that may not be owned by Pike Products, are the property of their respective owners.

GENERAL TERMS AND CONDITIONS

These Terms of Service will be governed and interpreted in accordance with the laws of the State of Florida, United States of America, notwithstanding any principles of conflicts of law. If any party institutes a lawsuit or other action or proceeding pertaining to these Terms of Service, any right or obligation of any party hereunder, or any breach of these Terms of Service, then the sole and exclusive venue and jurisdiction for filing and maintaining any such lawsuit or other action or proceeding shall be in the Courts sitting in Brevard County, Florida or the U.S. Middle District of Florida and each of the parties waives the right to institute or maintain any such suit, action or proceeding in any other courts or forums whatsoever.

By using the site You consent and submit yourself to the personal jurisdiction of such court. You agree that in the event of a breach by You of any provision of these Terms of Service, Pike Products shall be entitled to seek and obtain injunctive or other equitable relief, or both, in each case without the requirement to post any bond or other form of security, and without such act constituting an election of remedies or disentitling Pike Products to each and every remedy available at law or in equity for a breach of this Agreement by you. If any part of these Terms of Service is deemed to be unlawful, void, or unenforceable, that part will be severed and will not affect the validity and enforceability of any remaining provisions. These Terms of Service, together with any applicable terms and conditions of sale and the Privacy Policy constitute the entire agreement between the parties relating to the use of this site and the Services. Pike Products may revise these Terms of Service at any time without providing notice by posting updates to these Terms of Service on the site.

DISCLAIMER; LIMITED WARRANTY

THE CONTENT AND MATERIAL ON THIS SITE AND/OR THE SERVICES MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. PIKE PRODUCTS MAY MAKE CHANGES TO THIS SITE OR THE SERVICES AT ANY TIME. THIS SITE, THE SERVICES AND THE CONTENT AND MATERIALS ON THIS SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. PIKE PRODUCTS MAKES NO WARRANTY THAT THE SITE OR THE SERVICES WILL EVER BE AVAILABLE FOR USE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT AS SET FORTH ABOVE IN THE SECTION TITLED SATISFACTION GUARANTEED RELATED TO PIKE PRODUCT PRODUCTS, PIKE PRODUCTS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE, THE SERVICES AND ALL MATERIAL AND CONTENT OFFERED THROUGH THE SITE AND/OR THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. PIKE PRODUCTS DOES NOT WARRANT THAT THIS SITE OR THE SERVICES, THE FUNCTIONS CONTAINED ON THIS SITE OR THE SERVICES, OR THE MATERIALS OR CONTENT ON THIS SITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT MESSAGES OR REQUESTS WILL BE DELIVERED OR RECEIVED, OR THAT THIS SITE, THE SERVICES OR THE MATERIALS OR CONTENT ON THIS SITE OR THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ARE RESPONSIBLE FOR ENSURING THAT YOU HAVE IMPLEMENTED PROCEDURES TO PREVENT SUCH CONTAMINATING COMPONENTS FROM INFECTING YOUR COMPUTER AND ITS DATA. PIKE PRODUCTS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF, OR THE RESULT OF THE USE OF THIS SITE, THE SERVICES OR THE MATERIALS OR CONTENT ON THIS SITE OR THE SERVICES RELATED TO THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT WILL PIKE PRODUCTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION THOSE RESULTING FROM LOST PROFITS, LOST DATA, STOLEN INFORMATION OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, THE SERVICES, ANY WEBSITES LINKED TO THIS SITE, THE MATERIALS, CONTENT OR INFORMATION CONTAINED ON ANY OR ALL SUCH SITES, OR THE MATERIALS, CONTENT, PRODUCTS OR SERVICES OFFERED ON THIS SITE OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL PIKE PRODUCTS, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS SITE, THE SERVICES OR ANY MATERIALS OR CONTENT OFFERED THROUGH THIS SITE OR THE SERVICES BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON INFORMATION PROVIDED THROUGH THIS SITE OR THE SERVICES. TO THE EXTENT THAT APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. PIKE PRODUCTS’ TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION RELATED TO THIS SITE AND THE SERVICES, THE MATERIALS AND CONTENT ON THIS SITE OR THE SERVICES OR YOUR ACCESS OR USE OF THIS SITE, THE SERVICES OR THE MATERIALS AND CONTENT OFFERED THROUGH THIS SITE OR THE SERVICES WILL NOT BE GREATER THAN THE AMOUNT YOU PAID FOR ANY MATERIALS OR CONTENT OFFERED THROUGH THIS SITE OR THE SERVICES.

SEVERABILITY; WAIVER

If any provision of these Terms of Service are found by a court of competent jurisdiction to be void, invalid, unenforceable or otherwise contrary to law or equity, the remaining provisions of these Terms of Service that can be given effect without such void or unenforceable term or provision, shall be given full effect and binding on the parties. Pike Products’ failure to enforce strict performance of any provision of these Terms of Service, or to penalize any violation of these Terms of Service, does not constitute a waiver of future violations.

These Terms of Service were last updated on April 15, 2019.

# 13450229 v3